1. Description of Privacy Policy

The acceptance of the Device Finder Privacy Policy (hereinafter “Privacy Policy”) is a necessary condition to use our Device Finder service (hereinafter “Service”).

This Privacy Policy governs the collection, processing, and use of your personal and non-personal information as a user of the Service, from the effective date that appears at the top.

Device Finder does not sell your personal information to third parties and will always ask for your consent before using your data for any purpose different from what is described in this Privacy Policy.

Device Finder adopts the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided, always in accordance with the state of technology, the nature of the data, and the risks to which they are exposed.

2. Information Collected

To use the Service, the user must create a profile when requesting from a mobile device

The information (personal or not) collected by the Service will vary depending on this.

The personal and non-personal information collected by the Service comes to us in three ways: 1) information automatically collected 2) information you voluntarily provide us and 3) information provided by third parties.

2.1. Information Automatically Collected

This information includes:

• Information collected through cookies or similar mechanisms stored on your device, always with your consent. View our Cookies Policy for more information.
• The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the URL reference, or the mobile network used (among others).
• Service usage data and possible errors identified during its usage.
• Data on your physical location through different technologies: GPS signals sent by a mobile device or the information on Wi-Fi access points or the nearest mobile phone antennas. In any case, this data is always collected in accordance with your device’s privacy settings.
• Device Finder uses Google Analytics, an analytical service provided by Google Inc. based in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. To provide these services, cookies are used that collect information, including the user’s IP address, which shall be transferred, processed, and stored by Google in the terms set out on the website www.google.com. Including the possible transfer of this information to third parties for legal requirements or when these third parties process the information on behalf of Google.

2.2. Information Voluntarily Provided by You

This information includes:

• Information required by Device Finder in creating your user profile in the Service, indicating at least the information marked with an asterisk on certain fields: email address, telephone, name and surname, and payment details.
• You must also add the mobile phone number you want to track. You accept that you have obtained the number you want to track lawfully and with the owner's prior consent.
• The User shall be responsible for protecting the password. In this sense, the User shall assume any damage that may arise from its undue use or its cession to third parties.
• The information, personal or not, that may be contained in messages sent through the contact channels or opinions established in the Service, for example, your name, alias, or email address.
• The email address that you provide to register for the newsletter. If you use the email address of a third party, you recognize having their consent for it.

2.3. Information Provided by Third Parties

This information includes:

• Information provided by payment systems or credit card processors, such as the time of purchase or its amount.
• Information provided by courier companies such as the delivery time, place, and date.

2.4. Information from Third Parties Who Consent to Tracking

• The third party that consents to the tracking shall transfer automated information on their device such as that indicated in section 2.1, their telephone number, and their specific geoposition for the time in which they have consented to disclose it.

In no case shall the tracking go beyond that specific moment in which it has been accepted.

2.5. Information from Third Parties Who Do Not Consent to Tracking

This information includes:

• The third party that does not consent to the tracking shall transfer automated information on your device to Device Finder such as that indicated in section 2.1, your telephone, and the name with which it had been associated.

You may exercise the rights to access, rectification, cancellation, and opposition of your personal data at any time by sending an email to: :companyEmail.

In both cases, identify yourself with your name and surname, as well as a copy of your national ID document.

3. Rights and Purposes

We inform you that the completion of the forms is voluntary. Meanwhile, if you do not complete the required fields (marked with an asterisk) the use of the Service shall not be possible or shall be limited.

The personal data that you provide us shall be incorporated and processed in the files owned by JACKCODE - FZCO, in order to be able to attend your requests, provide the service requested, and to keep you informed on matters related to the company’s activity and its services.

You may exercise the rights to access, rectification, cancellation, and opposition of your personal data at any time by sending an email to: contact@device-finder.com.

In both cases, identify yourself with your name and surname, as well as a copy of your national ID document.

Device Finder agrees to respect the confidentiality of the data collected in the file, to use them according to their purpose, to comply with its obligation of custody, and to adopt the measures required to prevent the alteration, loss, processing, or unauthorized access to the data, in accordance with the applicable regulations.

4. User Age Confirmation

With regards to the use of the Service, you state that you are of legal age and that you have the legal capacity necessary to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

You state that all the information you provide to access the Service, before and during its usage, is true, complete, and accurate.

5. Data Utilization

Device Finder shall use the data collected to:

• Administer, provide, and update the Service.
• Carry out the requested tracking, provided that the recipient has consented.
• Answer the questions you have.
• Process the payments you make.
• Send you via email, if you have authorized it or according to the applicable regulations, our informative newsletter and/or offers from our business partners.

You may unsubscribe from this email, from your user account, or by contacting us at contact@device-finder.com. However, you may not unsubscribe from certain correspondence from us, such as messages concerning the security of your data or the terms and conditions of the Service.

• Plan and develop commercial activities of the Service, such as, for example, advertising, directly or through third-party collaborators.
• Maintain the security of the Service, investigate unlawful activities, comply with our terms and conditions, and help national law enforcement and security forces for the purposes of their investigations.

Similarly, Device Finder may use the personal and non-personal information of users in the form of aggregated and anonymous data to show them to third parties. It may also share statistics and demographic information on users and their usage of the Service with third parties. None of this shall enable these third parties to personally identify you.

6. Account Deletion

You may delete your account by requesting it to contact@device-finder.com.

If you decide to delete your account, all your data shall be deleted, including backup copies.

7. Data Shared with Third Parties

There are third parties that manage part of the Service.

Device Finder requires them to comply with this Privacy Policy as applicable, in addition to having their own. However, Device Finder shall not be responsible for the compliance of that policy.

Under certain circumstances, Device Finder may share, use, or preserve with third parties some of the personal information collected to Provide the Service:

• Plan and develop commercial activities of the Service, such as, for example, advertising, directly or through third-party collaborators.

To Cooperate with Relevant Authorities:

• If we believe that it is reasonably necessary to satisfy any law, legal process, or legitimate interest in any part of the world. In any case, we shall only provide the information strictly required.
• If we believe that this action is appropriate to comply with the terms and conditions of Device Finder.
• If it is necessary to identify or prevent fraud or matters related to the security of :websiteName, its providers, and users.

8. Security Measures

Device Finder adopts all the necessary technical and organisational measures to protect the security and integrity of the personal and non-personal information collected. Both against unauthorised access and its alteration, loss, or accidental destruction.

The data that you send through the Service is protected by electronic security techniques online such as the SSL protocol. Similarly, the information supplied and stored on the Device Finder databases is also protected by security systems that impede access to unauthorised third parties.

Device Finder makes its best efforts to have the most up-to-date systems for the effectiveness of these security mechanisms. Also, Device Finder stores the personal and non-personal information for as long as the regulations allow and require. The information that it does not need is regularly destroyed.

However, Device Finder cannot guarantee the absolute security of the information collected, therefore, you must collaborate and use common sense at all times on the information shared.

9. Changes in the Privacy Policy

We may update this Privacy Policy in the future.

We shall inform you of its changes by sending a notification to the email address provided and/or by placing a notification in a visible place on our website.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

E-mail: contact@device-finder.com.